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Conciergerie & Services

Included with all our rentals

All of our properties available to rent come with services and conciergerie as standard as well as benefitting from Agence Savoielac’s guarantee.


Upon Booking


  • A clear and comprehensive presentation of the property
  • Direct contact from our local agency in Annecy
  • A rental contract
  • The guarantee of an official estate agency, your holidays are 100% guaranteed to be free from fraud *.


Upon Arrival


  • Personalised welcome reception by our team at the property
  • Bed linen and towels provided
  • Pool towels for most villas
  • Beds made up prior to your arrival


During your stay


  • Personalised follow-ups throughout your holiday
  • A concierge service to meet your needs
  • A mid-stay cleaning service (for stays of more than 2 weeks)
  • A cleaning service at the end of your stay

* Savoielac agency benefits from all professional guarantees, CPI cards 74012016000017909 issued by the Chamber of Commerce and Industry of Haute-Savoie, financial guarantees from SOCAF N° SP 24108 and professional insurance SUFFREN Assurance. The Savoielac agency guarantee : Only by booking with a state certified agency, you guarantee 100% of your vacations.

Take advantage of

top-of-the-range services

Make the most of your complimentary concierge service which is included as standard with all our rentals. Ask our representative to organise any of the following to help you get the most out of your holiday:

  • Airport transfers
  • Car rental
  • Boat rental
  • Sports activities (kayaking, windsurfing, paragliding...)
  • Ski and sailing instructors
  • Cycling coach
  • Boat transfer on the lake
  • Organisation of events and parties
  • Chef, caterer or bartender service
  • Massage service
  • Restaurant reservations
  • Cleaning service, laundry service

PLEASE NOTE : If you wish to add any further services, we will listen to your every request and do our best to fulfil it. 

With regards to insurance

Our rental contracts constitute firm bookings. Therefore, we offer cancellation or interruption insurance in partnership with ADAR.

Tenant’s liability insurance : In France, it is required that the tenant has civil liability insurance for property and furnishings. In France, many companies that insure your main residence also offer to insure your holiday rental. In this case you will be asked to provide proof of this insurance. For those without, we strongly recommend taking advantage of our ADAR insurance. Don’t be held responsible for any damage at the property.